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News 586 views last update:14 Jan 2016

Plastic parts prompt petfood recall

Nature’s Variety has instigated a voluntary recall on one of their products due to the possibility of pieces of clear plastic being found in some bags that could cause pets to chock. Instinct Raw Organic Chicken Formula with a “Best if Used By” date of 10/04/13.

The affected product is strictly limited to a single batch of Organic Chicken Formula with the “Best if Used By” date of 10/04/13. This includes:
•    UPC# 7 69949 60137 1 – Instinct Raw Organic Chicken Formula medallions, 3 lbs. bag
•    UPC# 7 69949 70137 8 – Instinct Raw Organic Chicken Formula medallions, 27 lbs. case
•    UPC# 7 69949 60127 2 – Instinct Raw Organic Chicken Formula patties, 6 lbs. bag
•    UPC# 7 69949 70127 9 – Instinct Raw Organic Chicken Formula patties, 36 lbs. case

The company became aware of a potential issue after receiving a consumer complaint. The source of the issue was identified and resolved. To date, there have been no reports of harm to dogs or cats.

Consumers feeding the affected product should discontinue use and monitor their pet’s health, and contact their veterinarian if they have concerns. Consumers who have purchased one of the above products can obtain a full refund or exchange by either returning the product in its original packaging or bringing a proof of purchase back to their retailer.

Consumers with additional questions can call the Nature’s Variety Consumer Relations team at 1.888.519.7387 Monday through Friday, 8:00 a.m. to 5:00 p.m. CST. Or, questions can be emailed directly to cservice@naturesvariety.com.

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