Process Management

News 342 views last update:6 Aug 2012

Wal-Mart removes but not recalls dog food

Wal-Mart quietly stopped selling two brands of dog treats in July, after customers voiced concerns that the Chinese products may have caused their pets to fall ill, a company spokeswoman confirmed Monday, but no recall has been announced.

Spokeswoman Deisha Galberth said Wal-Mart started pulling Chicken Jerky Strips from Import-Pingyang Pet Product Co. and Chicken Jerky from Shanghai Bestro Trading on July 26. She said Wal-Mart also placed a computerized block on all cash registers to prevent workers from selling the products.

Customer complaints
The removal from the products was done after some customer complaints and the company first wanted to test the product before a public announcement was made. The US Food and Drug Administration said Wednesday it is checking the dog treats but has not yet detected any chemical or biological contamination in the Chinese-made products.

Wal-Mart's action follows a massive pet food recall in March, when retailers began pulling products made in China that included the chemical melamine.

Related website:
Wal-Mart

Related folder:
Weblog : Pet food scare - When will it stop?

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